01 / Account service
How account service works
We aim to be your one-stop shop for packaging, janitorial and safety supplies. One account, one quote and routine check-ins on what you use.
02 / Inventory check-ins
Inventory check-ins and reorder guidance
We offer inventory management where we check in routinely and provide guidance on reordering, so procurement saves time.
Existing customers can also call or email an order in. We key it in and make sure we can deliver on time.
03 / Sourcing
If you need it, we will look for it
What is on our website is just a starting point. We have access to over 100,000 SKUs from more than 50 manufacturers, and we will explore any and all options.
We belong to buying groups and we are not tied to one manufacturer, which gives us more options and more room on price when you want alternatives.
04 / One account
Packaging, janitorial and safety on one account
Many of our customers start with stretch film, boxes and tape, then add the paper towels, can liners, cleaners and gloves their building goes through. One account and one quote can cover all three departments.
Orders of $2,500 or more ship free out of state, a single product or a mix.
05 / New accounts
Getting set up
For a new client, we like to tour your facility when we can, so we understand how you work and where else we could be of value. A credit check opens credit terms for approved accounts.
06 / Quotes
Fast quotes
An account representative follows up as quickly as possible to confirm order quantity, ship-to location, timing and any brands you want. The goal is to get you a quote as fast as possible.
Most products do not have a long lead time, so most orders move quickly. A custom item depends on its manufacturer, and we give you the timing with the quote.
07 / Questions
Account service questions
Call (317) 614-7575 for anything else.
What does an inventory check-in involve?
We check in routinely on what you use and give you guidance on reordering, so your purchasing team saves time and you do not run short.
Can Ace-Pak Products get a product that is not on the website?
Yes. We have access to over 100,000 SKUs from more than 50 manufacturers, and we explore any and all options. Tell us the product, size and brand you need and we will quote it.
Can you get alternatives to the brands we buy now?
Yes. We are not tied to one manufacturer or manufacturer's rep, and we belong to buying groups, so we can bring you options and compare pricing.
What services does Ace-Pak Products not offer?
We do not provide inspection services such as fire extinguisher inspections, and we do not do floor mat cleaning, uniforms or uniform cleaning. We supply the products your facility uses.
08 / Call or email
Ace-Pak Products in Indianapolis
(317) 614-7575 3250 N Post RdIndianapolis, IN 46226
customerservice@ace-pak.com Map to 3250 N Post Rd
Ready for a quote?
Tell us what you need, how much and where it ships. We will come back with pricing and timing.
New customer? Open an account for credit terms.