01 / New customers
Open an account
Opening an account takes a conversation, a credit check and your first order. Approved accounts get credit terms.
02 / How it works
Four steps to an account
- 1
Tell us what you need
Call, email or send a quote list with the products, quantities and ship-to address.
- 2
We visit when we can
For a new client, we like to tour your facility so we understand how you work and where else we could be of value.
- 3
A credit check
You fill out a credit form and we check with your other vendors, so we can extend credit terms.
- 4
Your first order
Once you place an order, we send new client information with your payment terms and our payment options, and we confirm who handles payment and how we will deliver.
Or email customerservice@ace-pak.com and choose "Opening a new account" on the contact form.
03 / Credit form
Download the credit form
The credit form asks for your business details, your federal tax ID (EIN) and at least three current vendor or trade references. You can fill it in on screen, save it and email it back.
Email the completed form to customerservice@ace-pak.com. Questions? Call (317) 614-7575.
04 / Existing customers
Already a customer?
Existing customers can call or email an order in. We key it in and make sure we can deliver on time.
05 / Questions
New account questions
Call (317) 614-7575 to get started.
Can a business buy on credit terms?
Yes, after a credit check. You fill out a credit form, we check with your other vendors, and then we can extend credit terms for approved accounts.
Do I need an account to get a quote?
No. Send a quote list or call, and we will price it. An account comes in when you are ready to order on terms.
What do you need from us to set up delivery?
The point of contact for payment, the ship-to address and the specifics of how and when we should deliver.
06 / Call or email
Ace-Pak Products in Indianapolis
(317) 614-7575 3250 N Post RdIndianapolis, IN 46226
customerservice@ace-pak.com Map to 3250 N Post Rd
Ready for a quote?
Tell us what you need, how much and where it ships. We will come back with pricing and timing.
New customer? Open an account for credit terms.